Job Description We’re looking for a Modern Workplace & IT Sales Manager to own, lead, and scale our Managed IT and Modern Workplace sales capability. This role sits at the heart of our specialist sales function. You’ll be responsible for leading a team that includes: Modern Workplace & Managed IT Specialists aligned to Retentions Senior Managed IT Sales Specialists working with Mid‑Market and Key Accounts You’ll set the direction, create clarity, coach leaders and specialists, and ensure we’re building a high‑performing, high‑trust sales environment. This isn’t just about numbers (although the numbers matter). It’s about building something sustainable — the right strategy, the right behaviours, and the right culture. What you’ll be accountable for: You will own the Managed IT and Modern Workplace sales strategy across the business. That includes: Defining where we focus, why, and how we win Translating strategy into clear, executable plans for your team Ensuring strong alignment with Retentions, Account Management, and the wider sales organisation You’ll be responsible for forecasting, performance visibility, and reporting into the Head of Specialist Sales, with confidence in your numbers and clear rationale behind them. You’ll lead, coach, and develop a team of sales specialists with varying levels of seniority and exposure. That means: Creating a culture where people feel supported, challenged, and trusted Coaching individuals to improve deal quality, conversion, and commercial thinking Holding high standards around behaviour, collaboration, and accountability Developing future leaders within the team You’ll spend time in deals, on calls, and in coaching sessions — not to take over, but to make people better. Day to day, you’ll be: Owning the end‑to‑end Managed IT & Modern Workplace sales strategy Leading and developing a team of specialists across Retentions, Mid‑Market, and Key Accounts Coaching on deal structure, value positioning, and complex opportunities Driving accurate forecasting, pipeline hygiene, and performance rhythm Working closely with senior stakeholders across Sales, Retentions, and Delivery Providing clear, confident reporting and insight to the Head of Specialist Sales Acting as a senior point of escalation for complex or strategic opportunities Ensuring smooth collaboration between sales and delivery teams Culture & leadership expectations We spend a huge part of our lives at work, often more time with colleagues than anyone else. Because of that, creating a positive, respectful, and high‑energy environment is not a “nice to have” — it’s essential. We’re looking for someone who: Leads with integrity and consistency Builds and maintains trust Sets clear expectations and follows through Cares about how results are achieved, not just that they are What we’re looking for: Proven experience leading sales teams within Managed IT, Modern Workplace, or Microsoft‑led solutions A strong track record of delivering results through others Demonstrable experience owning sales strategy and translating it into execution Confidence in forecasting, pipeline management, and performance reporting Strong coaching capability, particularly in consultative and value‑led selling Experience working with Mid‑Market and Key Accounts Comfortable operating at both strategic and hands‑on levels Highly collaborative leadership style, with the ability to challenge constructively A genuine belief that culture, behaviour, and performance are inseparable