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Business support specialist

Swansea
TIFA Life
€60,000 - €80,000 a year
Posted: 24 June
Offer description

2 days ago Be among the first 25 applicants

Direct message the job poster from TIFA Life

We're Hiring: Business Support Specialist

Employment Type: Full-Time

TIFA Life is a pioneering supported-living provider in Wales, dedicated to empowering vulnerable young people—including care leavers, unaccompanied asylum-seeking children (UASC), and those experiencing homelessness—to build stable, independent lives. Through our high-quality accommodation, light-touch therapeutic support, life-skills training, and work experiences, TIFA Life goes beyond housing to cultivate confidence, resilience, and purpose in every resident’s journey.

In this vital role, you’ll become the backbone of our growing team, ensuring the smooth running of our front-office operations and supporting our mission of holistic, independent living.

To support our next phase of growth, we're looking for a detail-oriented, proactive and personable Business Support Specialist to become a central part of our operations.

Your Role

As our new Business Support Specialist, you will work directly with our leadership team and play a crucial part in keeping our people, processes, and payroll running smoothly. This is a highly varied role that would suit someone who thrives on responsibility, loves solving problems, and brings positive energy to their work.

Key Responsibilities

Administrative Support

* Manage day-to-day office administration and digital filing systems
* Handle travel bookings, event coordination, and supplier liaison
* Prepare reports, documents, and presentations as needed

Personal Assistant (PA) Duties

* Provide high-level support to the founder and leadership team
* Act as a point of contact internally and externally, managing communications and tasks
* Assist with project tracking, task follow-ups, and deadline management
* Handle sensitive and confidential information with discretion

Payroll & HR Administration

* Process monthly payroll and liaise with external payroll providers
* Ensure employee records are accurate and up-to-date
* Track holidays, absences, and benefits administration
* Support onboarding and offboarding processes
* Help ensure HR policies and procedures are followed

Who You Are

* Proven experience in a similar admin, PA or payroll role (at least 2–3 years) Preferred but not essential
* Excellent organisational and communication skills
* Comfortable juggling multiple tasks and deadlines with a calm, can-do attitude
* Discreet, trustworthy, and confident handling confidential information
* Tech-savvy: proficient in tools like Google Workspace, Excel, Slack, and payroll systems
* Experience in a startup, supported living space is a bonus.

What We Offer

* Competitive salary based on experience
* A supportive and mission-driven team culture
* Opportunity to grow with a fast-moving and meaningful brand


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time
* Industries

Community Services

Referrals increase your chances of interviewing at TIFA Life by 2x

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