Function:
Business Management
TRIUMPH designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, TRIUMPH is committed to quality, service and meeting the specialized needs of each customer.
TRIUMPH participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.
We are rapidly growing and looking for people who feel rewarded by innovation, career growth, and making an impact all while working with state-of-the-art equipment on cutting-edge projects. If you're ready to be challenged, inspired, and supported as you pursue your professional best, we hope you'll explore a future with TRIUMPH.
Product Line Director, UK & IOM
Product Line Director, UK & IOM
Position Profile: Product Line Director, UK & IOM
Location: Deeside. Frequent travel required (25%-35% of their time)
Position Summary
The Product Line Director (PLD) reports to the Vice President of Sales & Marketing and is designed to be a forward, customer-facing role.
The PLD is responsible for the Profit & Loss (P&L) and maximizing both the revenue and EBITDA. This includes growing the business faster than the served market. Therefore, the majority of the PLDs time (80%) is spent on customer-facing activities and includes building customer relationships, market-based value pricing, contract review and negotiations, new business development, and business unit bookings and sales.
Major Accountabilities
• Leader of a cross-functional Product line team consisting of Sales, Operations, and Engineering (amongst other functions).
• Ability to focus on forward, customer-facing responsibilities is highly dependent on a high-functioning, collaborative, results-oriented Product line team. The Product line team must have dedicated members that are 100% co-located. The Product line team organization is key value creation strategy. It allows us to be close to the customer and close to the details.
• Owner of the Product line team agenda, priorities, and due dates with the team goal of exceeding customer expectations and maximizing value. The PLD is the voice of the Product line team and must communicate openly and honestly any issues with senior management. The PLD promotes the culture and exhibits solid leadership skills by creating a collective sense of purpose, establishing clear and consistent team expectations and goals, empowerment, and high accountability.
• Sets the tone of the Product line team by exhibiting a bias for action and a high sense of urgency.
• Promotes open and honest communication and has excellent interpersonal skills.
• May or may not have direct reports. The Sales team can include Customer Account Managers, Customer Service, or Contract Administrators who are empowered to act as the liaison between the team and the customer on sustaining business issues. The Sales team may also include Sales Engineers who report to the VP of Sales and Marketing and, along with the PLD, focus on New Business across multiple product lines.
• Leads and includes the Product line team in the creation and execution of a New Business growth strategy. The PLD tracks New Business bookings through a Taxi and Takeoff list. The PLD, along with the VP of Sales, maintains a Time & Territory plan to support New Business objectives. The PLD leads the Go-No Go team activity including a detailed, data-driven New Business Model and commitment of engineering resources to support the New Business activity. The PLD leads the Product line team to ensure the cost objectives and customer needs are effectively met with new business awards. The PLD provides the product cost target and monitors the progress the team makes towards those cost targets.
The PLD is responsible for leading the PLT in establishing the quarterly/monthly Bookings, Sales, and EBITDA targets as set forth in the Annual Plan.
Bookings – Bookings are often referred to as ‘filling the bucket’ for which the PLD, along with the Sales team, is responsible. The PLD sets bookings targets for the Sales team and tracks progress. The PLD, along with the VP of Sales, trains the team on quoting and negotiating in accordance with Product line policy, customer relations, customer order acceptance and entry, and customer management skills.
Backlog - The Sales team is responsible for maintaining an orderly and timely backlog, anticipating customer needs to ensure the backlog is full and lead-times are enforced, communicating customer expectations to the Team, and working with Ops if needed to ensure the customer needs are met.
Sales and EBITDA - The PLD leads the PLT in establishing and meeting the Sales and EBITDA plan and Outlook. Shipping quality product, on time, is the foundation of creation. To be clear, the planning and management of factory and supply chain activities to get shipments out the door, or ‘emptying the bucket’ to hit the Sales target is the responsibility of Operations. The Sales team assists by collaborating with Operations and customer needs.
The scope of this position includes Profit and Loss accountability and leadership of a cross functional Product Line Team (consisting of Sales, Operations and Engineering). This is a key development position for promotion to senior leadership positions.
Responsibilities
• Responsible for achieving Bookings, Sales, and EBITDA objectives
• Drive consistent value creation through market-based pricing, profitable new business, and productivity
• Develop and execute a Product line strategy resulting in yearly growth, faster than the underlying market
• Lead a cross-functional Product line Team
• Implement initiatives to continuously improve team responsiveness to customer/business needs
• Prepare and execute a comprehensive Annual Business Unit Plan
• Develop and present Quarterly business reviews to executive management
• Develop positive relationships with customers
• Responsible for contract review and negotiations
• Develop a performance-oriented work environment with high accountability
• Perform other duties as may be assigned
Education and Experience
• Bachelor degree or higher from an accredited university/college. Technical degree preferred
• 5 years total experience which includes roles of increasing responsibility
• Experience leading direct reports preferred
• Experience leading a cross functional team preferred
• Ability to travel 25% - 35%
Desired Characteristics
• Self-starter that excels in an entrepreneurial ownership culture
• Results oriented
• Drives Performance to achieve both short and long term goals
• Bias for action; exhibits a sense of urgency
• Critical thinking and problem-solving skills
• Data-driven with strong attention to detail
• Ability to manage and prioritize multiple items
• Exhibits leadership abilities, including high accountability
• Exhibits solid business acumen
• Effective open and honest communicator with solid interpersonal skills
For clarity, the PLD Role Does Not include the following:
• The PLD does not get involved in the details of Manufacturing or Materials productivity. This activity is owned by the Operations teams.
• There is no engineering in the PLD role. The PLD ensures we understand the product specification/ requirements, and the engineering team owns the responsibility of meeting those needs.
• There is no management of factory and supply chain activities to get shipments out the door. This is owned by the Operations teams.
Our Vision:
As one team, we enable the safety and prosperity of the world.
Our Mission:
We partner with our Customers to TRIUMPH over their hardest aerospace, defense, and industrial challenges to deliver value to our stakeholders.
Our Values:
1. Integrity – Do the right thing for our stakeholders. We value safety, diversity, and respect.
2. Teamwork – Win as One team-one company. Solicit help and assist others.
3. Continuous Improvement – Pursue zero defect quality. Attack problems and relentlessly raise the bar.
4. Innovation – Passion for growing the business. Lead through ingenuity and entrepreneurship.
5. Act with Velocity – Partner, anticipate and communicate. Proactively solve problems.
Code of Conduct:
To perform the job successfully, an individual should demonstrate the TRIUMPH behaviors captured within our core values: Integrity, Teamwork, Continuous Improvement, Innovation, and Act with Velocity. Detailed definitions are below and performance metrics for each behavior can be found on our intranet and is embedded within our Performance Management processes. All employees are expected to represent the values and maintain the standards contained in TRIUMPH’s Code of Conduct.
Environmental, Health, and Safety (EHS):
Employees are responsible for the Health, Safety, and Welfare of themselves, the environment, and other people. All employees must comply with EHS policy training and instructions, help to maintain a safe and clean working environment, and use any Personal Protective Equipment (PPE) provided by the Company. Employees must report any accidents, incidents, and near misses to management. Additionally, employees are expected to notify management of any dangerous or potentially dangerous situations or practices.
Additional Information:
Triumph is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
SELECT US positions require access to technology, materials, software or hardware that is controlled by US export laws including the International Traffic in Arms Regulations (“ITAR”) and the Export administration Regulations (“EAR”). In order to be eligible for applicable positions, you must be a US Person under ITAR or eligible for approval for a U.S. Government export license. A US Person is a US Citizen, Lawful Permanent Resident, refugee or asylee. All inquires related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.
U.S. applicants must be legally authorized to work in the United States without company sponsorship.