Case Administrator - Public Sector Location: Portsmouth, PO1 2BD (fully onsite role) Pay Rate: £12.21 per hour Hours: Monday to Friday, 9:00am - 5:00pm Contract: Temporary assignment, currently until February 2027 We are seeking an organised and reliable Case Administrator to play a key role in the smooth running of day-to-day operations within a busy public sector environment. This role offers the opportunity to work within a very varied role, providing essential administrative support to the probation service. Key Responsibilities Maintain and update case files and electronic databases accurately Manage communications via telephone, email, Microsoft teams etc Liaise with internal teams and external partner agencies Use of an internal ticketing system to take cases Use of internal databases and trackers What We're Looking For Strong administrative and IT skills, including Microsoft Office packages Excellent communication and organisational abilities Proactive approach and able to use initiative Able to work alone and within a team Please note - the successful candidate would be subject to Enhanced Level 1 Probation vetting. This can take around 6 - 8 weeks to complete. If you are looking for a rewarding temporary role where your work genuinely makes a difference, please apply online today. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.