Role: IT Field Engineer
Location: Hereford (Hybrid working)
Salary: £35,000–£38,000
Benefits: Hybrid working, varied client exposure, strong team culture
Our client, a leading IT services provider supporting the education sector, is hiring an IT Field Engineer to deliver on-site and remote technical support across schools and academy trusts.
This role offers the opportunity to work across a diverse client base, playing a key role in maintaining and improving IT infrastructure within educational environments.
What you’ll do
Provide on-site and remote IT support to schools and academy trusts
Install, configure, and maintain hardware, software, and network systems
Troubleshoot technical issues across a range of technologies
Support IT projects, upgrades, and deployments
Build strong relationships with end users and key stakeholders
You’ll work closely with internal support teams and education clients to ensure reliable, high-quality IT services are delivered.
What we’re looking for
Proven experience in a field-based IT support role
Strong knowledge of Microsoft environments, networks, and hardware
Excellent troubleshooting and problem-solving skills
Full UK driving licence and willingness to travel locally
Strong communication skills with a customer-focused approach
Experience working within schools or academy trusts is highly desirable.
The ideal candidate will bring a proactive mindset, strong customer service skills, and enjoy working in a varied, client-facing environment.
Why join?
Hybrid working model offering flexibility
Opportunity to work across multiple education environments
Supportive and collaborative team culture
Exposure to a wide range of technologies and projects
Apply now to deliver impactful IT support across the education sector