Customer Service Advisor
Location: Membury, Hungerford
Salary: £25,396 £26,728 per annum (depending on experience)
Hours: Monday to Friday, 8:00am 5:00pm (40 hours per week)
Contract: Permanent, full-time
Were recruiting for a Customer Service Advisor to join a busy distribution site based in Membury. This is a full-time position within an established and supportive team, ideal for someone with strong communication skills and a background in administration or customer service.
Benefits:
* 22 days holiday plus bank holidays
* Company bonus scheme
* Pension plan
* Cycle to work scheme
* Employee assistance programme
* Eyecare scheme and retail discounts
* Free on-site parking
* Full training and ongoing support
Key Responsibilities:
1. Handle inbound calls and process customer orders
2. Complete daily stock reconciliation and balance receipts with sales
3. Record and account for product movements accurately
4. Take payments over the phone and process group orders
5. Liaise with other departments to ensure smooth communication
6. Update systems and transfer tickets between depots when ...