Due to an increase in upcoming projects, there is now a need for a Technical Services Manager to join this highly successful and forward-thinking organisation.
We are looking for a Technical Services Manager who wants to work in a diverse role where no two days are the same.
Our client is one of the largest facilities management and maintenance contractors in the UK, offering market leading opportunities for talented professionals looking for long term career progression.
The Technical Services Manager will be responsible for:
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Acting as the main point of contact for the customer, developing strong working relationships and understanding their business needs and requirements.
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Managing and coordinating the clients' activities within the contract, ensuring site teams and subcontractors are managed effectively.
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Ensuring service levels are met in line with contractual CI's, KPI's, and PI's.
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Supporting the Site Lead with the day-to-day running of the operational team and deputising in their absence.
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Managing the operational delivery team, including the calibration team staff, and overseeing people management responsibilities.
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Organising and managing goods, materials, and consumables stock, including support for the ordering process.
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Analysing delivery performance and contributing to ongoing service improvements.
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Controlling and minimising operational, financial, and commercial risks.
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Collaborating closely with the clients' customer across all aspects of maintenance and calibration service delivery.
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Monitoring and controlling supplier, subcontractor, and labour costs to ensure transparency and accuracy.
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Ensuring full compliance with policies and procedures.
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Participating in site audits according to the agreed schedule.
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Managing and delivering all works as directed by the client and line management.
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Arranging, attending, chairing, and actively participating in internal and external meetings as required.
To be successful for this Technical Services Manager role you must have:
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Relevant professional, technical, or management qualifications and/or demonstrable relevant experience.
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Strong knowledge and understanding of Health, Safety, Environment, and Quality systems.
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Experience managing safe systems of work in similar operational environments.
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Proven capability in setting and managing budgets with sound financial management skills.
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Ability to lead, motivate, and manage a team effectively.
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A proactive, hands-on approach with the ability to anticipate potential faults.
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Exceptional customer service and communication skills.
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A commitment to leading by example in all activities.
If you feel you have the necessary skills set and experience to perform this Technical Services Manager, and you are interested in an opportunity offering unparalleled career development, please apply now