Life on the team
Locations: Milton Keynes or Nottingham
Must either have, or the ability to undertake Security Clearance to be considered.The role also requires working 5 days per week at our offices, so please bear this in mind when applying
Join our dynamic 2nd Line Command Support team in Milton Keynes, where youll be part of a collaborative environment that values continuous learning and development. As a 2nd Line Command Analyst, youll work closely with colleagues across different teams, including the 3rd Line specialists, to resolve incidents and implement key infrastructure changes. The role offers a great opportunity to hone your technical skills while contributing to the seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience.
What youll do
1. Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service
2. Guide and support other 2nd Line Analysts, ...