About Arc: Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed. Role Overview: We are seeking a proactive and highly organised HR Assistant to start immediately, to provide essential administrative support across all HR functions. This entry-level role is perfect for someone looking to build a career in Human Resources, offering broad exposure to recruitment, employee relations, training, and HR administration. You will be the first point of contact for many employee inquiries, ensuring smooth and efficient daily operations within the HR department. Reports to: Head of HR Location: Basildon, Essex Key Responsibilities: Administration & Documentation: Maintain and update all employee records with accuracy and confidentiality, including contracts, personnel files, and leave records. Prepare HR documents, such as employment contracts, offer letters, change of terms letters, and termination paperwork. Manage the HR inbox and correspondence, responding to general employee queries or escalating them appropriately. Recruitment & Onboarding: Assist with the full recruitment life cycle, including posting job adverts, screening resumes, scheduling interviews, and communicating with candidates. Coordinate and administer the new-hire onboarding process, ensuring all documentation is completed and new employees have a smooth transition into the company. Payroll & Benefits Support: Assist in preparing and submitting monthly payroll input data (e.g., changes, overtime, absence) to the payroll provider. Help administer employee benefits programs and track enrollment status. Employee Relations & Support: Support the coordination of HR projects, training sessions, and employee engagement initiatives. Assist with coordinating performance review cycles and tracking completion. Generate standard HR reports and assist the HR team with data analysis as needed. Essential Skills & Qualifications: Organisational & Administrative Skills: Exceptional attention to detail, strong time management, and the ability to manage multiple administrative tasks simultaneously and prioritize effectively. Communication: Excellent verbal and written communication skills, with the ability to maintain professionalism and discretion when dealing with sensitive information. IT Proficiency: Competency in Microsoft Office Suite (Word, Excel, PowerPoint) is required, particularly with using Excel for basic data tracking and reporting. Confidentiality & Integrity: A strong understanding of the need for strict confidentiality and discretion in all HR matters. Proactive Attitude: A motivated self-starter with a willingness to learn and take on new challenges. Experience in a similar role or 1 year in HR What We Offer: A dynamic and supportive working environment. Opportunities for career progression within the company. Ongoing training and professional development. Competitive salary Key Points: Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time. Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.