The kitchens at the Grand Hotel are a hive of chefs using their culinary flair to create appetising dishes for all our guests. As Pastry Sous Chef you will be a key team player in the kitchen, helping to ensure the effective running of the department. £35,000 per annum. What the role involes • Motivate the team by leading from the front with confidence; being dynamic and positive at all times • Assist the senior chefs in the planning, organising and control of day-to-day operations of the pastry and afternoon tea thereby ensuring the established standards of performance are maintained and total customer satisfaction is achieved • Welcome and be receptive to individual customer requirements and ensure that these are satisfied in a friendly, helpful and efficient manner • Oversee the training of and supervise junior members of the kitchen brigade • Remain totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach What you bring to the role • Strong leadership skills • Experience working within a busy kitchen in a similar role is essential, and it would be advantageous for this to have been in a hotel kitchen • We are looking for someone with a real passion for food and the drive to succeed in a new role • Outstanding hygiene skills are essential • Certificate in elementary food hygiene would be desirable • Someone with exceptional communication skills and the ability to self-motivate • Due to the nature of the work, the ideal candidate would be fully flexible in their approach to work and be able to work shift pattern through weekdays and weekends • Competitive colleague and friend & family rates for overnight stays at the hotel • 50% employee discounts on food and beverage at hotel outlets • Access to our exclusive benefits portal, which includes extensive discounts on retail, travel and leisure activities • Employee Referral scheme, get financially rewarded for introducing a friend or family member to our team • Free meals on duty in our dining facilities • Access to Hospitality Action, our Employee Assistance programme with 24/7 health and wellbeing support • Rewards and recognition for living and breathing our company values • Monthly employee recognition and rewards programme • Regular team appreciation events, including regular employee parties throughout the year • Career development opportunities – including access to apprenticeship programmes • Use of Wagestream financial wellbeing platform, allowing instant access to your pay • Uniform provided Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings. This landmark Grade II* listed building has been brought back to life combining beautifully restored classic and original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century. The Grand Hotel features 185 bedrooms and extraordinary suites, a glamorous cocktail bar, a buzzing New York style restaurant, and eight magnificent meeting and event rooms - as well as the spectacular, Louis XIV-style Grand Ballroom. At The Grand Hotel Birmingham, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated.Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.