Pay, benefits and more:
As an Administrator, you will get:
* An annual salary of additional 20% for any hours worked after 20:00 as well as Saturdays and Sundays
* 25 days of annual leave plus Bank Holidays
* Workplace pension
* Healthcare and Dental cash plans
* Retail Discounts – supermarket, fashion, tech, days out, food and drink, home, cinema, travel, sports, music and games, books, health and beauty, leisure, Enterprise rentals
* Extensive training opportunities with funded accredited courses
What you’ll do on a typical day:
* Provide efficient administrative support for logistics operations, ensuring accurate record keeping and timely updates across systems
* Handle customer queries and calls promptly and professionally, using initiative to resolve issues effectively
* Support order shipping and delivery processes, including managing exceptions and urgent stock requirements
* Accurately process CRM tasks such as POD retrieval, call lists, and return investigations to ensure timely resolutions
What you need to succeed at GXO:
* Previous administrative experience in logistics environment is beneficial
* Strong communication and customer service skills with a proactive, solution focused approach
* Advanced PC proficiency, including Microsoft Excel, Word, Access, and experience with SAP and MetaPack systems
* Ability to work independently, demonstrating initiative and accuracy in all tasks while maintaining a customer-first mindset