Below is a refined version of the job description, improving formatting and clarity while maintaining the original content and intent.
Client:
BT Group
Location:
Bristol, United Kingdom
Job Category:
Logistics
EU work permit required:
Yes
Job Reference:
b61c88f3dde7
Job Views:
2
Posted:
07.05.2025
Expiry Date:
21.06.2025
Job Description:
What you’ll be doing
* Perform detailed analysis of network performance and customer experience in a specific geographical area.
* Develop and implement detailed improvement plans to enhance network performance using existing radio network capabilities.
* Analyze public benchmark data (Umlaut and root metrics) to identify failures and implement strategies to reduce future risks.
* Identify and prioritize investment needs to improve customer experience, building compelling business cases for investment.
* Monitor network performance, investigate failure causes, and identify trends across the network.
* Support the development of less experienced team members and promote knowledge sharing to improve overall team skills.
* Collaborate with operations and managed service providers to address operational faults affecting performance.
* Prepare evidence packs to support decision-making, issue resolution, and investment approval.
* Utilize advanced data analytics skills to enhance operational processes.
* Assist regional managers with priority tasks as needed.
What you'll bring
Mandatory:
* Expertise in Mobile Network RAN optimization, planning, or performance management.
* Ability to make decisions in ambiguous situations with incomplete information.
* Strong communication skills, both written and verbal, to justify actions and influence decisions.
* Experience with Huawei, Ericsson, or Nokia performance counters and parameters.
* Knowledge of crowd data sources and their application in understanding radio propagation and customer hotspots.
* Proficiency in survey analysis, including layer 3 message diagnostics.
* Team-oriented attitude.
Nice to have:
* Experience with data analytics and processing large datasets.
What's in it for you
* Tailored training and development opportunities to advance your career.
* 10% bonus on target earnings.
* 25 days of annual leave, increasing with service, excluding bank holidays.
* Life assurance coverage.
* Pension scheme with employer contributions of 10% if you contribute at least 5% of your salary.
* Options to join healthcare plans, including dental insurance and gym memberships.
* Exclusive discounts on BT broadband packages, BT TV, TNT Sports, and NOW entertainment.
* Shared parental leave up to 50 weeks.
* Three volunteering days annually.
* Access to diverse employee networks, including Able2, Careers, Ethnic Diversity, Gender Equality, and Pride.
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