Guest Services Supervisor
We are currently recruiting for an experienced Guest Services Supervisor to join a luxury 5-star hotel in Berkshire. The successful candidate will oversee the guest experience across the hotel, ensuring the highest levels of service and customer satisfaction are consistently delivered.
This is a fantastic opportunity for someone passionate about hospitality and delivering exceptional guest experiences in a high-end environment.
The Perks
As Guest Services Supervisor you can expect the following:
Basic salary of £29,000
Up to £4,000 in service charge
Complimentary stays with breakfast included across the group
50% off food and drink in bars and restaurants
£1,000 refer a friend bonus scheme, including £200 tax free on their first day
World-class learning and development opportunities
Social events throughout the year
Free meals on duty
Exclusive access to a discount platform featuring thousands of retailers
The Place
Set within 240 acres, this luxury and picturesque 5-star hotel is part of a prestigious collection. The property offers a luxurious spa, Michelin-starred restaurant, and elegant lounge bar, providing a truly high-end guest experience.
The Person
The successful Guest Services Supervisor will have the following:
Previous experience in a similar role within a luxury hotel environment
A calm and professional approach, particularly in high-pressure situations
Excellent communication skills with a strong customer service focus
Strong organisational and time management skills
Excellent spoken and written English
If you're an experienced Guest Services Supervisor looking for a new opportunity in the Ascot area, apply now!
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