Role: Partners Operations Assistant
Department: Partners
Location: Havant, Hampshire, PO9 1QJ
Working Arrangement: Hyrbid Working (3 days per week office based as minimum)
Contract: Full Time, Permanent
Who are we?
For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers lives through the clothes we make, the things we do and the values we have.
We are Made for Life. Considered style. Trusted quality. Sustainably sourced. Proud to be a B Corp™.
Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces.
Role Summary
We are looking for an Operations Assistant to join the Partners Team at FatFace.
We are seeking someone who will play a key role in the department, delivering crucial operational tasks to ensure a successful Partners business. An individual with experience in operations, with strong organisational skills and the ability to multi-task. Excellent computer skills and a drive to learn new things.
There couldn’t be a more exciting time to join our team. We have big growth targets with our existing Partners such as Next, M&S and N Brown and plans for international expansion too!
Role Responsibilities
* the stock allocations for all wholesale partners, working closely with the external partners on shipment planning.
* all product data and imagery to our Partners to meet all their requirements pre delivery.
* of all Partner shipments, liaising with both the DC and our Partners to ensure we hit agreed delivery dates.
* the relationship with Finance for invoicing and stock reconciliation.
* and maintain key reports used within the team and the wider business, via both Excel and Power BI.
* DC Ops packs with weekly intake and shipment forecasts as well as fulfilled shipments volumes.
* a strong relationship with the external Partners operational teams, ensuring all product set up is complete before planning deliveries.
* self to companies social and environmental mission and champion any actions that you can directly impact at all times’
Skills and Experience
* Use of D365/NEXT NPS, Board, Power BI, Microsoft Office programmes. Content management systems. Imagery management systems.
* to learn new systems.
* time management and organisation. Able to adapt plans and priorities in line with business needs.
* solving skills and logical thinking.
* to organise and prioritise.
* attention to detail.
* to build relations with Partners.
* and interest in the FatFace customer, our competitors and product.
* and at your best in a team environment.
Role Competencies
* Proficiency
* Skills
* Solving Skills
* Skills
* Focus
* Skills
* and Analytics
Key Contacts and Relationships:
Internal
Buying, Merchandising, Ecommerce, DC, Finance, Shipping and IT teams
External
All Partners
FatFace Benefits:
* days holiday plus bank holidays
* our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts e.c.t)
* – Our learning management system- access from day one with 1000’s of pieces of learning
* Insurance (employee funded)
* scheme
* support around the clock- UNUM/Retail Trust/ Fashion Textiles Support
* illness/Death in service for Salaried staff
* pay allowances
* phone discount
* Tests/contributions to glasses
* leave in line with service
* Family Friendly polices i.e. Maternity Leave
* a friend scheme