Job summary
You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a team and will need to be well organised and be able to think on the spot. You will be passionate about our business, creating a culture of continuous improvement. You should be highly motivated, reliable, and flexible and be able to work on your own initiative and be a team player.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
We require friendly, positive thinking, organised and motivated individual to provide administrative support within the Trusts Hotel Services Team
The main responsibilities of the role will be to provide support to the Facilities Site Manager and the team and the duties will include: support for the planning and production of trust wide menus; management of calendars; the organisation and minuting of a variety of meetings including the production and distribution of reports; maintaining action logs and in house financial records; dealing with incoming phone calls and providing general administrative support. Excellent communication and customer care skills are essential as well as the necessity to maintain confidentiality at all times.
Applicants should hold NVQ Level 3 Business Administration andECDL Level 1 & 2 or equivalentwith competency in Microsoft Office packages, the ability to communicate effectively and good organisational skills and attention to details are requirements of the role.
This is a demanding role and as such applicants should be able to work under pressure when required.
The post holder will be based at Roseberry Park Hospital working 5 days per week.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Details
Date posted
29 January 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
346-EF-002-26-A
Job locations
Roseberry Park Hospital
Marton Road
Middlesbrough
TS4 3AF
Job description
Job responsibilities
Please see the attached job description and person specification which outlines the main duties and responsibilities of the role.
Person Specification
Qualification and Experience
Essential
1. NVQ Level 3 Business Administration
2. ECDL Level 1 & 2 or equivalent
3. Experience of providing administration support
4. Experience of Microsoft Office software packages
Skills & Knowledge
Essential
5. Ability to communicate face to face and by telephone in a helpful manner
6. Good organisational skills and ability to prioritise
7. Accurate keyboard, typing and word processing skills
8. Natural aptitude with figures
Personal Attributes
Essential
9. Demonstrate flexible approach to work
10. Attention to detail
11. Ability to work using own initiative and without supervision
12. Ability to pick up new systems/procedures quickly and effectively
13. Demonstrate ability to work as part of a team
14. Confident and friendly
15. Ability to relate to all people at all levels