Job descriptionOur client is a leading business in the design, manufacture and service of world class products. Due to an internal promotion, we are looking for a customer focused Service Co-ordinator/Sales Co-ordinator/Customer Service Representative to provide key aftermarket contact and support to customers and the team.Tasks
* Working together as part of a team of 8 within the Spare Part Section to provide the best support to customers whilst maximising the efficiency.
* Identify, quote and process spare part orders
* Provide information via email and phones to customers and engineers.
* Provide customer quotations, order processing and order acknowledgements.
* Ensure all customer requests are handled professionally and in a timely manner.
* Deal with invoicing and all administration surrounding the aftermarket sales.
Essential Skills
* Very organised and efficient - with the ability to multitask.
* Ability to manage own workload and drive results.
* Capable of digesting complex technical information (full training given).
* Excellent attention to detail.
* Good general communication skills - able to communicate effectively at all levels.
* Excellent attitude to customer care.
* Ability to work as part of a team.
* UK Driving Licence.
BenefitsExcellent benefits including generous pension, 25 days holi...