The successful candidates will be required to work 37.5 hours per week (average), working across Monday - Sunday on a two week rota of waking night shifts (9:30PM - 8AM). Temporary cover is required for approximately 1 month, with the possibility of extension. In this position, you will be expected to; - Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed - Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities - Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols - Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations - Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition - Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings - Maintain clear, accurate records - Manage the security of the building Please note; this role involves lone working. To apply for this role, you must have; - Experience working with young people or those affected by homelessness - Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system - Knowledge of risk assessments, support planning, safeguarding and health and safety procedures - Experience of managing challenging behaviour, including responding calmly to crisis - Strong literacy, numeracy and IT skills and ability to take notes - Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development