Employer description: Based in the heart of Bridgwater, Somerset, PC Comms has been supporting businesses in the Southwest of England since 2003. From humble beginnings, operating in the garage of its founder, Harley Brown, PC Comms has continuously grown in size and reputation. Regardless of our development and the size of businesses that we are thankful to work with, the founding philosophy has remained the same.
Overview:We are currently looking for two Infrastructure Technician Apprentices to provide support to internal and external customers, helping them to be productive when using technology to their job role, by using tools to problem solve and trouble shoot non routine problems.
The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity.
This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career.
Salary:£14,560 per annum.
Key Tasks & Responsibilities: [will include but not be limited to:]
1. Field incoming help requests from end users via both telephone and email in a courteous manner.
2. Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
3. Build rappo...