Biocatalysts is comprised of 4 companies, headquartered in Cardiff (Wales, UK) and co-located in Nieuwkuijk (Netherlands), Tampa (Florida, USA) and Ascheberg (Germany). Brought together as an integrated Bioproducts Division in October 2023, it is a wholly owned subsidiary of BRAIN Biotech Group, based in Zwingenberg (Germany). We serve customers globally in markets such as food, baking, beverage and pharma / life science, with a view to "become and stay the world's leading speciality enzyme company and by the quality and dedication of our people, exceed our customers' expectations".Responsible for managing and recovering outstanding debts, maintaining accurate financial records, and supporting the finance team in ensuring timely payments from customers.
* Proactively contact clients via phone, email, and letter to chase outstanding payments
* Monitor and manage the sales ledger and debtor reports, preparing and circulating weekly reports
* Liaise with relevant business managers to ensure that outstanding payments are followed up in a timely manager
* Liaise with relevant business managers and customer service teams to resolve disputes and ensure smooth credit operations
* Issue debtors statements to customers, and deal with customer enquiries
* Assist with bank reconciliations and general accounts administration
* Maintain accurate records of communications and payment arrangements
* Support monthly and year-end closing activities including journal entries and accruals
* Conduct credit assessments for new and existing customers, and actively manage existing credit limits and credit queries
* Monitor customer portals to ensure invoices are passed for payment and paid to terms
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