Position: Field Care Supervisor
Location: Basingstoke Branch (RG24 8GT)
Contract Type: Full Time, Permanent
Salary: £25,000
About the role:
We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.
Responsibilities:
Responsible for the ongoing supervision on carers
Ensuring customers' requirements are met
Ensure your team are skilled and able to deliver a safe quality of care
Complete meet & greet of all new packages
Local knowledge of area
Complete care plans and reviews of them
Risk assessments
Audits of MAR charts and Log books
Complete carer spot checks and field supervisions
Conducting Carer Interviews and supporting with compliance
Attend provider meetings and support with business opportunities
Hands on carer
Take part in Out of hours on call
Engage in team meetings
Background and Experience:
Fully flexible
Proven work history
Excellent knowledge of care sector
Passionate
Good communication skills
Good IT skills
Organised
NVQ desirable but not essential
Benefits:
~ NVQ and in-house Training and development for your role and future Career with us
~ We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
~ Employee Assistance Programme
~ Mobile phone and other required tech
~ Company pension scheme
~25 days holiday entitlement + bank holidays on top
~ Paid DBS/PVG
~ We will fund your qualifications but there is a SSSC (Scotland) registration fee to be paid by the employee
~ We will fund your qualifications but there is a SCW (Wales) registration fee to be paid by the employee
~ Mileage Allowance
~ Free uniform
~ Service and recognition rewards
About Cera
Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.
We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.