Whats in it for you? 25 days holiday Bank Holidays | 6% pension contribution | Health and income protection insurance | Wellbeing support and long-service sabbatical | Discounted gym membership | Fantastic, modern offices | Hybrid working available (2 days WFH) Must Haves Proven experience in IBA operations, ideally within the Lloyds or London Market Strong understanding of FCA, CASS, and regulatory compliance Team management and leadership experience Excellent stakeholder communication and problem-solving skills Nice to Haves Hands-on experience with market-facing finance systems Track record of driving continuous improvement in operational processes Comfortable presenting reporting and MI to senior management Ability to support development and growth of team members So what will you be doing? Supporting the Deputy Head of IBA with premium allocations, insurer settlements, and client accounting Leading teams in reconciling client and insurer accounts and resolving complex discrepancies Collaborating with internal departments to ensure smooth, accurate financial operations Ensuring internal controls and processes are followed across all IBA functions Preparing monthly reports for senior management Continuously reviewing and improving IBA procedures Coaching and developing team members to reach their potential Helpful extras Full-time, permanent role Based in Cheltenham bright, modern office space Exposure to senior leadership and strategic financial decision-making Opportunity to make a tangible impact in process efficiency Supportive, collaborative environment with long-term career development Interested?Sendyourmostup-to date CV to Ellie at i2i recruitment today! mission of Making Recruitment Personal also means making recruitment fair. Were committed to reviewing every application with a focus on diversity and inclusion. While we aim to connect with every applicant, please note we may not be able to respond individually if we receive a high volume of interest. Rest assured, we will keep you updated on your application status.