Customer Support Specialist
Salary: £30,000 - £35,000 + Bonus + 25 Days Holiday + Health Cash Plan + Life Insurance + Company Pension.
Location: Watford (Commutable from St Albans, Hemel Hempstead, Luton, High Wycombe, Aylesbury, North London)
Are you an experienced customer service or technical support professional looking to build a long-term career with a global manufacturer of innovative building systems?
On offer is a stable, full-time role where you'll receive in-depth product training, hybrid working, and genuine opportunities to develop your technical knowledge and career.
This company is a leading manufacturer of plumbing products, known for quality, innovation, and sustainability, fostering a collaborative environment with on-the-job learning and digital training tools for employee development.
As a Customer Support Specialist, you'll provide phone and email support to customers, helping to resolve technical queries, guide product use, and troubleshoot issues. You'll also assist sales and engineering teams with product feedback, documentation, and occasional site visits.
This role would suit a customer-focused individual with a technical mindset, someone from a technical support or service background looking to develop in a specialist environment and expand their skills in building systems technology.
The Role:
1. Technical/Customer Support Specialist.
2. Training and Development opportunities.
3. Hybrid working.
The Candidate:
4. Experienced Customer Service/Technical Support Specialist.
5. Eager to gain further technical knowledge.
6. Commutable to Watford office.