Hotel: Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS
At IHG Hotels & Resorts, hospitality isn’t just what we do, it’s who we are. And in our Creative Services team, it’s how we bring our global brand to life every day. We’re looking for an Associate Manager, Creative Services- a strategic thinker and service-driven marketer who’s passionate about connecting brands with people through compelling campaigns and exceptional project delivery.
If you love the art of marketing and the structure of strong project management, this is your chance to make your mark across a powerful portfolio of brands — including our Masterbrand, loyalty program, and 20 globally recognized hotel brands.
What You’ll Do
You’ll be an integral part of our collaborative, high-performing creative team, leading marketing projects from kick-off to execution. You’ll work together with designers, writers, production artists, and external agencies to deliver content that connects with audiences and aligns with business objectives.
* Lead and manage creative campaigns, including resource planning, briefings, reviews, and daily team coordination
* Collaborate with internal stakeholders to ensure all content is aligned with brand voice, business goals, and consumer insights
* Drive the development of channel-specific marketing content, ensuring consistency, governance, and strategic execution
* Work cross-functionally to deliver content to specification across all channels
* Build and maintain strong relationships with agencies, internal clients, and global counterparts to ensure localized success
What You’ll Bring
We’re looking for someone who thrives in a busy, collaborative environment and brings both creative passion and operational excellence to the table.
Skills
* Proven experience managing large-scale marketing projects from conception through implementation
* Strong verbal and written communication, with the ability to influence at all levels
* Knowledge of interactive/digital marketing, agency environments, and brand activation
* Solid understanding of project and product management methodologies
* Proficiency in Microsoft Office Suite; Figma knowledge is a plus
* Strong problem-solving and team facilitation skills
Mindset
* You love marketing, advertising, and brand storytelling
* Creative briefs and brand guidelines? Music to your ears
* You’re excited to learn the nuances of 20+ brands and bring each of them to life
* You see collaboration as essential, not optional
* You’re always looking for ways to improve, innovate, and streamline processes
How We’ll Work Together
* You’ll be fully embedded in our Creative Services team of account leads, designers, writers, and production experts
* We’ll get you set up with everything you need: Microsoft 365, Figma, onboarding, training, and support from day one
* You’ll take the lead on key team routines — including resource coordination, creative briefings, campaign development, and content governance
* You’ll play a key role in maintaining the creative integrity of our work while meeting business needs across regions and platforms
Ready to shape the future of hospitality marketing? Apply now and bring your creativity and strategic vision to IHG Hotels & Resorts.
Closed for applications Friday 18th July 2025
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Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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