The Old Customs House, Portsmouth - Gunwharf Quays
General Manager Vacancy
Up to £60,000 plus bonus - Live out
Join Fuller’s: Where the true you thrives and
diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to
celebrate your authentic self. Our four core values – doing things the right
way, being part of the family, celebrating individuality and always asking what’s
next? – define the essence of who we are.
Located in the heart of
the bustling Gunwharf Quays, this iconic building was until 1986, HMS Vernon, a
centre for innovation & invention with the Royal Navy. This listed building
has plenty of charm, with versatile rooms for dining, drinks & prebooked
functions along with a large outside terrace. The pub attracts a diverse
customer base of shoppers, destination diners, corporate groups and the local
community.
This is a large‑scale,
multifaceted operation with a significant year‑round sales profile. Annual
turnover exceeds £3 million, with a 60/40 split in favour of drink, reflecting
the site’s vibrant bar trade and all‑day popularity. Trading peaks during
Christmas, with weeks hitting £110k, requiring a General Manager confident in
delivering operational excellence during high‑volume periods.
We are looking for an
experienced, dynamic and commercially astute General Manager who can lead and
motivate a large and high performing team to deliver excellent hospitality and
high standards. The right candidate will build on the pub’s strong reputation
for quality service, atmosphere and memorable experiences, as well as
maintaining a strong working relationship with the Gunwharf Quay’s ownership.
What we
can offer you:
* Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!!
* An
exciting variety of career paths: Explore a wide range of roles and career
paths across our pubs and hotels.
* Supportive
environment: We put people first and strive for a collaborative and trusting
atmosphere where everyone is valued.
* Continuous
growth: Engage in learning and development programs to fuel your personal and
professional growth.
* 25%
discount on food and drink, across all our pubs and hotels for you and your
friends and family. Increasing to 30% after one year, 35% after three years and
40% after five years.
* Discounted
hotel stays at hotels in the Fuller’s Family
* Access
to ‘My Fuller’s’ – our online benefits platform where you can make savings at
100s of retailers and access discounted gym memberships, cinema tickets and
much more.
* Healthcare
Cash Plan – you will have access to a 24-hour GP service
and the ability to claim your money back for dentist and eyecare appointments.
* Full
induction and training
* The
option to receive up to 35% of your earnings as you earn them with Wagestream.
This means you won’t always need to
wait until payday.
What we
look for in a General Manager:
* Pride in being the driving force behind
the success of the business.
* Someone
who can motivate and support the team as well as create a special atmosphere
for customers.
* A
commercially minded individual.
* A
confident manager with great decision-making skills.
* Ability
to take ownership of problems.
* Great
communication skills
* Passion
for fresh food, great wines, and engaging service.