Better places, thriving communities.
At Mitie we bring out the best in places. Unlocking their potential so that everyone can do their best work. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.
We're looking for an Administrator who will deliver excellent service standards, while meeting SLA agreements and adhering to administrative schedules.
Contract: Permanent
Type: Full Time
Hours: 40
Pay/Salary: from £23, to £27, per annum
Location: DVSA, Cygnet Way, Off Willowtree Lane, Yeading, Greater London, England, UB4 9BS
Role Responsibilities:
We are looking for a Building Assistant to support DVSA operations across the following locations as Yeading, Slough, The new Hillingdon. The individual shall be predominantly based at Yeading.
The role may also require occasional visits to Tunbridge Wells. You will be able to :
1. Provide administrative support across a variety of tasks and systems.
2. Act as a central contact for the team, managing calls and communications.
3. Raise purchase orders and manage tasks within the CAFM system.
4. Support monthly reporting and maintain shared drive documentation.
5. Coordinate waste service bookings, fleet car servicing, and PPE/uniform/stationery orders.
What we're looking for:
6. Experience in administration or customer service.
7. Strong IT skills, especially with Microsoft Office.
8. Ability to prioritise, multitask, and meet deadlines.
9. Excellent communication and organisational skills.
10. Valid UK driving licence and access to a vehicle.
What we offer you:
11. Access to a virtual GP for you and your household.
12. Financial wellbeing support via Salary Finance, including early pay access and competitive loans.
13. Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care, and tech products.
Job Description: Building Assistant (Office Environment)
Job Title: Building Assistant
Department: Facilities / Estates
Reports To: Facilities Manager / Contract & Compliance Manager
Location: Office Environment
Role Purpose
The Building Assistant supports the smooth and safe operation of the office environment by assisting with facilities coordination, room setups, security checks, contractor access, and compliance logging. The role focuses on operational support, safety, logistics, and customer service without performing cleaning or repair work.
Key Responsibilities
14. Facilities & Building Support
15. Conduct routine visual checks of office areas and report building issues to the Facilities Manager or contractors.
16. Monitor meeting rooms, communal spaces, and kitchen areas to ensure they remain presentable and functional.
17. Support office moves, furniture rearrangement, and workspace reconfiguration (without carrying out repairs).
18. Health & Safety Compliance
19. Carry out weekly fire alarm testing and assist with periodic emergency lighting checks.
20. Ensure escape routes remain clear and compliant.
21. Place safety signage (e.g., “Wet Floor”, “Restricted Area”) where required.
22. Report any observed hazards or unsafe conditions.
23. Security & Access Management
24. Assist with unlocking and locking the office.
25. Conduct basic security checks of windows, doors, and access points.
26. Support reception with visitor access control.
27. Escort contractors or engineers around restricted or secure areas.
28. Logistics & Office Operations
29. Set up meeting rooms, including furniture arrangement and equipment placement.
30. Assist with parcel handling, Mail delivery coordination, and stock movement.
31. Monitor stationery, consumables, and washroom/kitchen stock levels and report when replenishment is needed.
32. Contractor Liaison & Compliance
33. Escort contractors carrying out maintenance or statutory inspections.
34. Update logbooks, meter readings, and compliance documentation.
35. Help prepare spaces for planned preventive maintenance activities.
36. Staff Support & Customer Service
37. Respond to general office requests and support internal events or meetings.
38. Provide assistance to staff, visitors, and contractors in a professional and courteous manner.
39. Carry out Site Inductions.
40. Allocate Car Parking spaces
41. Provide Incident Control.
Skills & Attributes
42. Strong organisational and communication skills
43. Awareness of health & safety principles
44. Ability to work proactively and independently
45. Good customer service skills
46. Physically capable of moving and setting up furniture/equipment
Qualifications (Optional / Desirable)
47. Basic Health & Safety awareness (e.g., Fire Warden or First Aid desirable)
48. Experience in facilities, building operations, or office support roles
Task Schedule
Below is a practical daily, weekly, and monthly schedule tailored to an office.
Morning
49. Unlock building / assist with opening procedures
50. Conduct visual walk‑through of all office areas
51. Check meeting rooms for readiness
52. Confirm all escape routes are clear
53. Support reception with early visitor or contractor arrivals
54. Check stock levels (stationery, kitchen items, printer supplies)
During the Day
55. Setup/clear meeting rooms between bookings
56. Assist with office moves or room layouts
57. Receive and distribute deliveries
58. Escort contractors carrying out scheduled works
59. Respond to staff support requests
60. Perform light security checks around office areas
End of Day
61. Check meeting rooms are reset
62. Ensure windows and doors are secure
63. Assist with locking procedures
Weekly Tasks
64. Fire alarm testing and log completion
65. Visual inspection of emergency lighting
66. Check first aid boxes (if required)
67. Document and submit facilities issues for action
68. Review consumables inventory and notify manager of replenishment needs
69. Conduct a more detailed building walk‑through (plant rooms, service areas)
70. Update compliance and contractor attendance logs
71. Support planned maintenance visits (water hygiene, HVAC checks, etc.)
Monthly Tasks
72. Complete meter readings (gas, electric, water)
73. Assist with monthly H&S inspections (office walk‑round with FM or H&S rep)
74. Test panic alarms, door access points (if required by the site)
75. Review and record fire evacuation escape route condition
76. Support monthly office layout checks and future planning (desk usage, storage)
77. Prepare areas for monthly maintenance programmes
78. Assist with audits, compliance reviews, or facilities reporting
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .