REF: NWM/688 Hours: Part Time - 26.25 hours per week Work Pattern: Week 1: Wed / Fri / Sat / Sun Week 2: Wed / Thu / Fri (10.30AM - 6.30PM) Salary: £26,818 per annum - salary pro rata for part time hours Location: REST Aylsham - 1 Red Lion St NR11 6LW We are excited to invite applications for the role of Team Leader role at the Aylsham Hub. This is a fantastic opportunity for an experienced leader with a passion for mental health support to take on a key role in the development and operation of our daytime recovery service. As Team Leader, you will play a vital part in ensuring the smooth day-to-day functioning of the service, providing direct leadership to a dedicated team and contributing to the recovery journeys of individuals experiencing mental health crises. This role involves working within a supportive, trauma-informed environment, ensuring that individuals in distress receive the care, compassion, and tools they need to regain control of their mental health. Key Responsibilities: Lead and Support the Team: Ensure the team is well-supported, clear in its values, and responsive to service users’ needs. Provide regular supervision, guidance, and support to Recovery Workers, Peer Support Workers, and Volunteers. Crisis Support: Provide immediate support to individuals experiencing a mental health crisis, guiding them through crisis management and safety planning. Recovery-Focused Care: Deliver trauma-informed and recovery-focused workshops, sessions, and one-on-one support. Ensure individuals receive therapeutic interventions such as cognitive behavioural tools, mindfulness practices, and emotional regulation techniques. Community Resource: Help position the Hub as a community resource, providing education on mental health and offering a safe, welcoming environment for those in need. Operational Oversight: Ensure the smooth running of the Hub on a daily basis, maintaining high service standards, evaluating impact, and managing risks. Provide regular operational statistics and service feedback to the Service Manager. Collaboration: Liaise with external agencies, GPs, and community teams, establishing referral pathways and building positive relationships with stakeholders to enhance support for service users. Leadership in Group Work: Lead group work programmes focused on addressing mental health, substance abuse, poverty, housing issues, and other challenges faced by individuals. Skills & Experience Required: Proven leadership experience, ideally within mental health or recovery services. Strong understanding of crisis intervention and recovery-based approaches. Experience in managing and supporting teams, including volunteers and peer support workers. Ability to work collaboratively with external agencies and internal teams. Strong communication, organisational, and decision-making skills. Familiarity with using clinical systems (e.g. Norfolk and Waveney Client Management System). A commitment to delivering high-quality, psychologically informed care that empowers individuals to lead their own recovery journey. Job Description - JD Team Leader – REST Hub Aylsham.pdf Please note: The link to the job description (JD) may not work for all users due to system access restrictions. If you experience any issues accessing the JD, please contact the HR: [email protected] Closing Date: Sunday 12th April We may close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Recruitment Guidance for Candidates.pdf How To Apply *Candidates are required to complete an application form, t he link to the application form can be found here Norfolk and Waveney Mind - Application Form.docx once you have downloaded and completed the application form you will be required to upload your application form via the “ Apply for this job”. If you need to contact us please contact the HR Department on 0300 330 5488. Norfolk and Waveney Minds Equity Statement We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported. Safeguarding Statement Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.