An exciting opportunity to join a well-established, market leading organisation as a Customer Experience Co-ordinator to coordinate and manage customer orders whilst taking ownership of after sales support.
Location: Although this role is fully remote, in office attendance will be required once a week for collaboration at the Camberley location as needed.
Working Hours: 8:30AM - 5PM Monday to Thursday, early finish of 4PM on a Friday!
Benefits: 26 days holiday + bank holidays (increased with service in year up to max of 30 days!) Personal pension plan, life assurance cover, staff discount, private medical insurance As the Customer Experience Co-ordinator, you will be responsible for:
Processing orders, support customers with delivery and installations
Supporting with parts and technical requests
Processing parts orders
Setting up new customer accounts
Generating quotes
Planning maintenance visits
Processing invoices The successful Customer Experience Co-ordinator will have the following related skills / experience:
Strong customer service experience, ideally within an order processing or logistics environment
Highly organised with strong communication skills
Team player with the ability to work independently
SAP experience is highly desirable - proficiency in MS Office and Salesforce