Robert Half
is partnering with an organisation that specialises in helping individuals locate their lost pensions. We are currently seeking a detail-oriented
Junior Operations Analyst
to join the team on a fully remote basis.
Junior Operations Analyst
Location:
Fully Remote
Salary:
£26,000–£27,000 + Performance Bonus
A growing startup is seeking an Operations Analyst to support their mission of helping individuals locate and consolidate lost pension pots. This role is key to delivering a high-quality customer experience and ensuring smooth internal operations.
Key Responsibilities:
* Manage the full pension-finding process for customers
* Communicate updates and outcomes clearly and regularly
* Conduct research and outreach to employers and pension providers
* Accurately document pension information
* Provide feedback to improve internal processes
Ideal Candidate:
* Self-starter with a proactive, goal-oriented mindset
* Strong communication, research, and organisational skills
* Comfortable working independently in a fast-paced environment
* Willing to take on varied tasks across the team
* Detail-oriented and customer-focused
Nice to Have:
* Experience in customer service or administrative roles
* Familiarity with CRM tools (e.g., Salesforce, Hubspot)
* Background in pensions or financial services
Benefits:
* Fully remote or hybrid working model
* Performance-based bonus scheme
* Opportunity for career growth in a fast-paced startup
* Regular team socials and quarterly in-office meetups (expenses covered)
Note:
Applicants must be UK residents. Visa sponsorship is not currently supported.