Operations Manager Carrickfergus, Co. Antrim The Company An independent fashion house boasting 100 years of heritage, Douglas & Grahames Brand portfolio includes leading menswear brands REMUS UOMO, Douglas, DGs Drifter and Daniel Grahame as well as best-in-class schoolwear brand 1880 CLUB. With the companys long-established strength and success rooted in an unmatched commitment to product quality and exceptional customer service across all channels, Douglas & Grahames future vision is now focused on connected retail, and the creation of a seamless experience for customers engaging with each of its brands across all offline and online touch points. Leveraging new technologies to bring leading-edge digital environments to the shop floor, enhancing customer experience and customer service in the fulfilment of an omni-channel sales strategy. The organisations entire product portfolio is designed in-house, manufactured globally, and distributed to retailers across the UK, ROI and Europe from their headquarters in Carrickfergus. We are now looking for an Operations Manager to join our team on a full-time, permanent basis. The Benefits - Competitive salary DOE - Bonus scheme - Contributory pension scheme This is an exciting opportunity for a strategically minded operations professional with a background in warehousing operations, logistics, supply chain, or manufacturing to join our forward-thinking and well-established organisation. So, if you want to play a leading role in shaping the next chapter of our success story, then apply today! The Role As our Operations Manager, you will oversee the smooth and efficient running of all operational activities across logistics, warehousing, customs, facilities, and fleet management. Leading the operational teams, you will manage resources and scheduling to meet delivery targets, oversee the customs warehouse, and review operational systems to improve productivity. You will also collaborate closely with directors, offering advice on how operations can evolve to meet future needs, and work with HR to implement effective performance management and staff development processes. Additionally, you will: - Support supply chain logistics, including goods inward transport and delivery - Oversee inventory management and stocktaking, including cycle counts and stock checks - Manage third-party logistics contracts and vehicle fleet operations - Handle customs administration and liaise with agents on regulatory matters - Develop and manage operational budgets and track energy and resource usage About You To be considered as our Operations Manager, you will need: - Proven experience in a similar operations management role within logistics, supply chain or manufacturing environments - A strong background in customs administration, fleet management and facilities management would be preferable, but not essential - Experience managing warehousing operations, inventory control and dispatch teams - Demonstrable success in delivering operational efficiency and customer satisfaction - Proficiency in IT systems for stock control, inventory and operational reporting - An understanding of Health & Safety, compliance and legal frameworks relating to operations Other organisations may call this role Logistics Operations Manager, Warehouse Operations Manager, Operations Supervisor, Operations Team Leader, Logistics Manager, Warehouse Manager, or Site Operations Manager. Webrecruit and Douglas & Grahame are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if youre looking to take your next step as an Operations Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Skills: Experience in operations management A strong background in customs administration Proficiency in IT systems