Are you a strategic HR leader with a passion for operational excellence and people-focused service delivery? We're looking for a dynamic Head of Operational HR to lead and evolve our HR services, ensuring they are consistent, efficient, and aligned with our mission of Building Homes. Changing Lives. As a key member of the HR Leadership Team, you'll report directly to the Group HR Director, and work closely with the Head of Organisational Development and Head of Reward & Systems to deliver a joined-up people strategy that supports our growth and operational effectiveness. Key Responsibilities Strategic Leadership Shape and deliver HR operational strategy aligned with business goals. Advise senior leaders on employee relations and people practices. Collaborate across HR functions to ensure integrated service delivery. Operational Excellence Lead the development and continuous improvement of HR policies and processes. Oversee employee relations casework, ensuring timely and values-led resolution. Manage the annual HR calendar and ensure operational readiness. HR Business Partnering Lead and develop an industry leading HR Business Partner team. Ensure proactive, commercially focused support across business units. Monitor and evaluate HRBP impact and effectiveness. Compliance & Risk Management Ensure and advise on legal compliance across all HR practices and policies. Lead internal audits and manage external legal and regulatory relationships. Own HR policy governance and communication. Data, Systems & Collaboration Partner with Reward & Systems to ensure HR systems support delivery and reporting. Use data and analytics to identify trends and drive continuous improvement. Report trends in HR metrics to senior leadership. Culture & Engagement Champion fairness, inclusion, and high performance. Embed organisational values through HR processes. Support a joined-up approach to employee experience. Company Culture We're proud of our inclusive, values-led culture where people are empowered to thrive. Our core values - Passionate, Collaborative, and Respectful, guide how we work, support each other, and deliver impact. We foster a supportive environment that encourages innovation, teamwork, and continuous improvement, all while staying focused on our mission: Building Homes. Changing Lives. Skills & Qualifications CIPD Level 7 or equivalent experience. Strong knowledge of UK employment law and HR compliance. Excellent leadership, coaching, and stakeholder management skills. Commercially astute with a strategic mindset. Analytical and pragmatic problem-solver. Essential Experience Significant experience in a senior HR operational role, ideally within construction, property development, or a related sector. Proven leadership of HR teams and business partnering functions. Experience managing complex employee relations and operational change. Ready to make a difference? Join us in shaping a high-performing, values-driven organisation. Apply now and help us build homes and change lives. ?? Head of Operational HR | No Expiry Date | Jobs and careers with Gleeson Homes