Job Title: Administrator Location: Kirkby in Ashfield Position Type: Full time hours, 6-month FTC Salary: £24,440Are you an organised and detail-oriented professional with a passion for ensuring smooth office operations? In this role, you will be responsible for managing the administrative and customer service functions of our office while overseeing the day-to-day activities. If you thrive in a fast-paced environment, excel in multitasking, and enjoy fostering a positive work atmosphere, this opportunity is perfect for you. Responsibilities:
* Manage the office's day-to-day administrative tasks to ensure efficiency and productivity.
* Coordinate and implement office policies and procedures.
* Oversee the customer service function to guarantee exceptional service delivery.
* Resolve escalated customer inquiries or concerns promptly and professionally.
* Ensure orders are raised in a timely and accurate manner
* Complaint handling and escalation
* Process new orders, complete contract reviews
* Manage lead times
* Dispatch samples using local courier service.
* Create/maintain open order/outstanding reports using excel
* Coordinate with vendors for office supplies and services.
Skills:
1. Previous administrative experience is essential.
2. Strong organisational ...