Operations Manager @ The Digital DRA | We don't collect debt. We resolve it.
Want to be part of the Resolution?
Responsibilities
Front line team member responsible for managing customer engagement via WhatsApp, SMS, Webchat, email and telephone call. The aim is to provide an industry leading experience for customers in-line with the business goals and objectives.
Requirements
* Tech-savvy and quick to learn new systems.
* Reliable, organised, and ready to grab a new challenge.
* Previous Debt or similar industry specific experience (financial services, utilities, telecoms) required. Bonus points if you’ve worked in a regulated environment!
#JoinTheResolution
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
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