DescriptionSupporting documentsEmployerLocation
Bursary Advisor
Hours; Full time (37hrs per week, all year round)
Contract duration; Permanent
Salary; £24,930 per annum
Location; Rotherham College, Rotherham
Are you passionate about helping others achieve their potential?
We are looking for a Student Bursary Advisor to join our dedicated Safeguarding and Student Support team. In this role, you will be on the front line of removing the financial barriers that can stand between a learner and their education.
This is a hybrid of customer support and administrative excellence. You will be responsible for administering financial support for our learners, ensuring they have the resources they need to succeed and stay on track with their studies. From providing expert guidance on policy to processing applications, your work will directly impact student retention and success.
Key Responsibilities
Advice & Guidance
Promote Support: Actively raise awareness of the bursary funds available to learners through face-to-face meetings, phone calls, and digital communication.
Expert Liaison: Provide clear, accurate information to students and front-line staff regarding financial support and travel assistance policies.
Stakeholder Management: Liaise with curriculum and finance departments, as well as external stakeholders regarding childcare and transport arrangements.
Administration & Assessment
Application Processing: Input and process student financial applications with high levels of accuracy.
Eligibility Assessment: Award funds based on established policies and procedures, ensuring fair and timely support.
Data Integrity: Record, store, and prepare detailed data on learner finance, ensuring all student caseloads and records are accurate and up to date.
Childcare Support: Assist with the administration and payment of funds for eligible learners.
Operational Support
Cross-Site Collaboration: Work across multiple campuses to deliver a consistent service to all cohorts of learners.
Event Participation: Support crucial college milestones, including student enrolment and open events (including some out-of-hours sessions).
Quality Improvement: Contribute to the ongoing development of student services functions to improve the learner experience.
As part of our Safeguarding and Student Support department, you will see the immediate results of your hard work. By ensuring that no student is held back by their financial circumstances, you become a vital part of their journey toward achievement of their goals and future employment.
Have you got what it takes to be successful?
You understand that financial discussions can be sensitive and can provide support with a helpful, non-judgmental approach. As a case management Expert, you are comfortable managing a busy workload and can prioritise your caseload effectively to meet deadlines.
You will have a high degree of accuracy in data entry and a solid understanding of how to follow complex procedures and guidelines. It is important that you enjoy working as part of a wider department to safeguard and promote the welfare of our students.
You should have previous experience in administration, customer service and ideally have experience of working in finance, understanding policy and procedures and how to apply these.
A level 2 literacy and numeracy (or equivalent) is essential; achievement of a level 2 initial advice and guidance qualification (or willingness to undertake) would be advantageous.
Our excellent benefits and rewards package:
Access to local government scheme (with employer contributions from 15.6% to 23.68%)
Up to 44 days annual leave per year including closure during Christmas period
Access to our gyms, restaurants and salons
Staff health & wellbeing and benefits schemes including in-house Occupational Health service
Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
Full, part time and flexible working hours available in many roles
Free Parking available at all of our sites
Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications
New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the teacher retention initiative
Recruitment Referral Scheme for all employees, worth £200 per referral made
What is the RNN Group?
RNN Group’s main goal is to be an ‘outstanding’ education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too;
We are Inclusive,
We have Integrity,
We Deliver,
We are One Team.
We are OFSTED ‘Good’ (November 2022)
We celebrate diversity and are proud to have been recognised as Investors in Diversity for our commitment to the FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) Model. This means that you’d be working in a supportive environment that encourages, recognises and celebrates effort, achievement and cooperative attitudes. We welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability. We are also proud to be part of the Disability Confidence Scheme and offer reasonable adjustments to all applicants throughout the recruitment process.
The RNN Group is proud to be part of the South Yorkshire Institute of Technology (SYIoT).
We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check and other associated checks in line with Keeping Children Safe in Education Guidance.
The Group’s core operating hours are 8.30am-5.00pm (9pm on a Tuesday and Thursday during term time). You may be expected to work at any time during these hours to ensure business needs are met.
All candidates must have the legal right to work in the UK.
Safeguarding Statement
We celebrate diversity and are proud to have been recognised as Investors in Diversity for our commitment to the FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) Model. This means that you’d be working in a supportive environment that encourages, recognises and celebrates effort, achievement and cooperative attitudes. We welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability. We are also proud to be part of the Disability Confidence Scheme.
We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check and other associated checks in line with Keeping Children Safe in Education Guidance