Overview
Murphy is recruiting for a Receptionist/ Facilities Coordinator to work at the Stone Cross office WA3 3JD. Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place.
We are committed to fostering an engaging and collaborative work environment in which each person’s career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance.
Responsibilities
* Act as a local point of contact.
* Operate the central switchboard system.
* Manage desk and meeting room bookings.
* Direct visitors and manage mail/post room.
* Control the FM activities.
* Meet and greet all visitors.
* Direct guests and contractors to work areas or meeting locations.
* Manage inbound/outbound post and all other deliveries that arrive in reception and contact relevant people.
* Ensure meeting rooms are kept presentable when not in use.
* Ensure the building is ready for a busy day: gates unlocked, coffee machines full, parking rules adhered to, charging bays, in working order.
* Manage FM helpdesk function for location.
* Provide daily and weekly status reports for office (occupancy, call volume, helpdesk tickets, FM/Building services compliance checks and AOB).
* Manage local office consumables, including orders for meetings and stationary orders.
* Oversee service standards from key framework providers such as cleaning, security, maintenance, catering.
* Raise orders through procurement where required.
* Control contractors, including booking and arranging works with site.
* Maintain the site FM logbook.
* Control safe working practices via in house H&S team.
Qualifications
* Experience of working within a corporate environment at front of house.
* Must have either previous reception or hospitality experience along with strong customer service and communication skills.
* Ideally previous exposure to Facilities Management processes.
* IT skills, including Outlook, Excel and Word.
* Ability to work as part of a team with a professional, friendly and welcoming attitude.
* Pro‑active, hands‑on and the ability to show initiative.
* Ideally live locally and able to drive.
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