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Firm supervisor – retail banking associate

Edinburgh
Financial Conduct Authority
Retail supervisor
Posted: 26 November
Offer description

Job Title:Firm Supervisor – Retail Banking Associate
Division: Retail Banking
Department: Supervision, Competition and Policy

1. Salary:National (Edinburgh and Leeds) ranging from £43,100to £50,000and London from £47,300to £55,000 (salary offered will be based on skills and experience)

2. This role is graded as:Associate - Regulatory 

3. Your recruitment contact isTahir Khan via k. Applications must besubmittedthrough our online portal. Applications sent via social media or email will not be accepted 

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us,you’llplay a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

SPC oversees firms and individuals (supervision), creates and reviews the rules by which theyoperate(policy) andidentifiesand remedies ineffective competition in markets (competition). The Retail Banking Directorate oversees supervision and policy for UK retail banking and mortgages, driving better outcomes for consumers including those with vulnerabilities - through firm-specific, sector-wide, and event-driven work, with a strong focus on fairness, affordability, and consumer protection.

We have an exciting opportunity within the Retail Banking directorate Portfolio 2 team. We are currently recruiting for a talented Associate to join us. Our role is to design and deliver robust supervisory strategies to prevent harm to consumers and financial markets and to promote competition in the UK. The Portfolio 2 Supervision Team isafast-pacedteamresponsible for supervising 39 retail banks across several sub-sectors. 

Role responsibilities:

4. Analysing firms’ business models and strategies andidentifyingthe key risks of harm, dealing with diverse,challengingand complexproblems, and finding solutions that contribute to the development,implementationand oversight of effective supervisory strategies 

5. Forming sound judgement on a variety of topics such as consumer protection, financial crime, technology transformation and risk management and delivering this clearly and succinctly to internal and external stakeholders

6. Engaging with firms to influence conduct behaviour to deliver better outcomes for their customers, includingregardingtheir business model, financialresilienceand culture

7. Support,coordinateand help deliver key supervisory projects using strong analysis skills

8. Contributing to the wider department, including making recommendations for continuous improvement of our processes and identification of sector-wide risks and issues 

9. Working collaboratively and inclusively, building strong relationships with stakeholders across the Directorate, the wider FCA and key external stakeholders such as the Prudential Regulation Authority, and engaging with the FCA Diversity and Inclusion agenda 

Skillsrequired: 

Minimum:

10. Prior experience of analysing qualitative and quantitative information, makingjudgementsand presenting key issues

11. Proven experience of managing stakeholders

Essential:

12. Proven experienceidentifyingconsumer harm and developing/implementing supervisory strategies to mitigate risks 

13. Ability to deal with conflicting priorities, with factors often outside of your control, work at pace and adopt a flexible and pragmatic approach to your work 

14. Strong oral and written communication skills for building andmaintaininggood relationships with stakeholders at all levels, including engaging with and presenting to senior management 

15. Ability to develop technical knowledge to provide support across relevant workstreams 

16. Curiosity and motivation to continually learn about and investigate issues, and willingness to develop yourself taking on new responsibilities and adopting a flexible and pragmatic approach to your work

17. Ability to escalate issues appropriately 

Benefits: 

18. 25 days annual leave plus bank holidays 

19. Hybrid model with up to 60% remote work 

20. Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary 

21. Private healthcare with Bupa, income protection, and 24/7 Employee Assistance 

22. 35 hours of paid volunteering annually 

23. A flexible benefits scheme designed around your lifestyle 

For a full list of our benefits, and our recruitment process as a whole visitour benefits page. 

Our Values & Culture 

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: onethat’sfree from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. 

If yourequireany adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. 

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable. 

Disability Confident: Our Hiring Approach

We’re proud to be aDisability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet theminimumcriteria for a role will go through to the next stage of the recruitment process. In cases of high applicationvolumes,wemay progress applicants whose experience most closely matches the role’s key requirements. 

Useful Information and Timeline

24. Jobadvertclose:10thDecember at 23:59pm

25. CV Review/Shortlist: 12thDecember

26. Case study assessment: w/c15thDecember

27. First Interview: w/c5thJanuary

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

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