Customer Service Administrator £24,000 - £26,000 Kirkby in Ashfield Monday – Friday, 9:00am – 5:00pm Are you a natural problem-solver who enjoys helping people and keeping things organised? Our client is looking for a Customer Service Administrator to join their busy office. This is a fantastic opportunity for someone with strong customer service skills and a keen eye for detail to play a key role in managing inbound enquiries, processing customer orders, and supporting general administration across the business. The role: Act as a first point of contact for incoming customer calls and emails, delivering exceptional service and resolving queries efficiently Process sales orders, ensuring accurate data entry and smooth coordination with internal teams Track order progress and proactively update customers on delivery timelines or delays Support the wider team with administration, reporting, and office coordination Manage daily correspondence and ensure CRM systems and databases are kept up to date Liaise with suppliers and logistics to ensure customer requirements are met Help maintain stock levels of office supplies and customer literature Provide administrative support to leadership and operations teams as neededThe candidate: Minimum of 2 years’ experience in an administrative or customer service role Confident phone manner and a proactive approach to handling enquiries Excelle...