We are looking for someone with a proven record of developing collaboration and coproduction across services for people experiencing housing or homelessness issues to join us as a Project Coordinator. The role will oversee the development of Shelter’s participation in the Norfolk Homelessness Solution Forum.
Salary: Grade 5 - £38,724 per annum, pro rata for part time and excellent benefits
Hours: 21 per week - flexible working pattern
Contract: Fixed term until 31st March 2030 - subject to possible contract extension
Closing date: Wednesday 27th May 2026 at 11.30pm
About this role
Your role as Project Coordinator will further develop collaboration and coproduction across organisations who are members of the Norfolk Homelessness Solutions Forum. Specifically, this will involve project management for delivering the Forum’s objectives, overseeing the project communications plan and establishing and leading delivery working groups. You will oversee and support the work of the Norfolk Homelessness Solution Forum’s Lived Experience Coordinator, act as an adviser on good practice for partners and ensure that co-production, collaboration and a person‑centred focus is at the heart of everything you do.
About you
You will have experience of managing complex projects, including using a range of Project Management techniques and influencing system change using an evidence base. An outstanding and adaptable communicator, you will have experience of chairing meetings, delivering presentations and working in a multi‑disciplinary context with external stakeholders. Your understanding and empathy for the people worst impacted by the housing emergency means you will be able to motivate partner organisations, championing the work of Shelter and the Forum within Norfolk.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family‑friendly policies, pension and interest‑free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle‑to‑work scheme and an employee assistance programme.
About the project
The aim of the Norfolk Homelessness Solution Forum is to bring about system change for homelessness support in Norfolk, by ensuring that the people’s views are transferred into policies and practices that truly support and serve the community. The Forum helps with the sharing of best practice, identifying service gaps and developing strategy to reduce homelessness and rough sleeping.
About the Team
We have been providing housing advice to the people of Norfolk for almost 30 years, with specialisms in housing legal advice and advocacy. Our team works out of our Community Hub in Norwich and across Norfolk in community settings. We work in partnership with other local services to address interconnected issues which may impact on our clients’ ability to keep a home. This also includes advice for residents of Kings Lynn in partnership with Broadland Housing and Norfolk Citizens Advice. We also deliver housing‑right awareness sessions to empower local communities to take action on housing issues.
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