About Blackhawk Network
At Blackhawk Network (BHN), we empower businesses by offering the world's largest network of branded payment solutions. From gift cards and e-gifts to corporate payouts and rewards, we deliver innovative, seamless solutions globally through our network of over 400,000 consumer touchpoints.
Overview
Job Title:
Senior Digital Account Manager – EMEA
Contract:
Permanent
Workplace:
Hybrid – 2 days in office per week
Hours:
35 hours per week
Reports to:
Sr. Director, Operations (Commerce)
We're looking for a driven and collaborative
Senior Digital Account Manager
to join our international Digital team and help accelerate growth across BHN EMEA. This is a key role that combines strategic partnership management, commercial ownership, and cross-regional collaboration. You will be responsible for high-impact digital accounts, leading them through onboarding, growth, and long-term success. You will also support the development of best practices across the team and act as a bridge between local teams and global counterparts.
This role is ideal for someone who thrives in a fast-moving digital environment, thinks strategically, executes reliably, and inspires trust with partners and colleagues alike.
We welcome candidates based in
either the UK or The Netherlands
to apply.
Responsibilities
* Strategic Account Management: Own and drive growth across a portfolio of high-potential accounts. Create and execute account plans that align with BHN's digital strategy.
* Partner Onboarding Leadership: Take the lead on onboarding new partners in collaboration with product, legal, operations, and global teams. Ensure smooth, fast, and scalable launches.
* Cross-Market Coordination: Act as a key point of contact between EMEA and US-based teams, ensuring alignment on commercial strategy, operational readiness, and partner needs.
* Revenue Growth & Reporting: Identify upsell and cross-sell opportunities, support QBRs, and ensure your accounts contribute to revenue targets. Deliver clear reporting on account health and growth.
* Internal Leadership: Serve as a strategic sparring partner to the team lead and help build a culture of ownership, quality, and collaboration.
Qualifications
* Several years of experience in digital account management or strategic partnerships
* Experience in gift card, fintech, digital platforms, or e-commerce preferred
* Proven success in managing multi-country accounts and cross-functional teams
* Strategic thinker with a hands-on mentality
* Strong communicator across different seniority levels and geographies
* Fluent in English (German or Dutch is a plus)
Benefits
* Work-Life Balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave.
* Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
* Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
* Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
* Recognition: Participate in Flyers, our leading recognition program with financial rewards.
Candidate Journey at BHN
* Stage 1: Shortlisting of suitable candidates
* Stage 2: Screening Call
* Stage 3: Interview(s) with Hiring Manager(s)
* Stage 4: Feedback/Hired
Join us and be part of a company that's shaping the future of branded payments. Apply today and take the next step in your career