Description ICT Technical Support Officer | Salary: Grade 6 - £28,142 to £32,061 per annum | 37 hours per week | Permanent, Full-Time | Lancashire Join us and help shape digital learning for schools across Lancashire. We’re excited to offer an opportunity for an ICT Technical Support Officer to join our Education Design and Implement Team, part of Lancashire County Council’s Education Digital Services. In this varied and rewarding role, you’ll help design and deliver technology solutions that empower schools to teach, learn, and operate effectively. From cloud and desktop solutions to servers, Wi ‑ Fi, and networking, your work will directly support education providers across the county. What you’ll do Support the design and implementation of technology-based projects for schools Work with cloud, desktop, server, Wi ‑ Fi, and network solutions Contribute to a broad portfolio of ICT services tailored to the education sector, including: Managed cloud solutions Broadband connectivity and web filtering On-site technical support Windows server installations Experience within the education sector or familiarity with relevant products and services would be welcomed, but it’s not essential. We offer on-the-job training, mentoring, and ongoing support to help you succeed and grow in the role. The role involves visiting schools across Lancashire to install new solutions. This post is subject to an Enhanced Disclosure and Barring Service (DBS) check. Why join us? Up to 32 days annual leave plus bank holidays and 2 extra Christmas days Option to buy up to 20 additional days’ leave Local Government Pension Scheme Excellent development, training and career progression opportunities Wide benefits package (cycle to work, Medicash, childcare/pet care support, and more) You’ll be part of a supportive, inclusive organisation that values outcomes, wellbeing and flexibility. Please upload a supporting statement showing how you meet the role criteria — applications without this may not be shortlisted. The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab. In return Lancashire County Council offers a range of benefits, found on our website here. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. Job Description and Person Specification