Overview
The post holder will provide comprehensive, efficient and effective administrative and secretarial service to the Professional Education Team. The post holder will develop good working relationships with all levels of staff (Trust wide and externally) in order to promote the work and services of the Professional Education Team. The post holder will demonstrate an attitude which respects and values service users and their carers. The post holder will embrace the core values of the organisation and adopt the principles of recovery.
Core Principles
* Promote safe practices
* Value the aims of service users
* Work in partnership and offer meaningful choice
* Be optimistic about the possibilities of meaningful change
* Value social inclusion
Specific Responsibilities
* Accurately maintain the Advanced Clinical Practice database.
* Provide administrative support to the Preceptorship Team by managing the email inbox, maintaining the master list database of preceptee activity, and collating data for reporting purposes.
* Oversee the scheduling of Preceptorship events and subsequent booking of venues.
* Support the wider Professional Education Team with administrative duties covering Allied Health Professionals, Clinical Psychology and Nursing students, including direct communication with external stakeholders and managing student information and supporting reporting processes.
* Maintain accurate and timely collection and recording of data and ensure protection of personally identifiable information.
* Adhere to all organisational policies, health and safety legislation, local policies and procedures.
* Comply with the NHS Constitution regarding staff responsibilities for NHS employees.
* Attend a one day Just and Learning & Civility and Respect training workshop and act as an ambassador for Just & Learning and Civility & Respect within the team.
Generic Responsibilities for All Staff
* Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and fully utilise skills and experience to support the objectives of the Trust.
* Role model the values of the Trust – Continuous Improvement, Accountability, Respectfulness, Enthusiasm, and Support – in all activities and interactions with employees, service users and other stakeholders.
* Challenge the stigma associated with mental health and learning difficulties.
* Comply with the Duty of Candour as defined by Francis.
* Work across professional and organisational boundaries to improve services for all.
* Maintain specific knowledge base and develop new skills.
* Value the contribution of the patient/service user voice.
* Operate within organisational codes of practice or those from a relevant professional body.
* Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders.
* Take responsibility for accurate and timely data collection and recording, ensuring all personally identifiable information is protected and used only for the intended purposes.
* Comply with all health and safety legislation and local policies and procedures.
* Adhere to all organisational policies.
* Possess knowledge and understanding of technology in the workplace sufficient to maintain efficiency and empower service users in a digital environment.
* Support and encourage the sharing of concerns about safety and quality of care with senior leaders to improve safety and quality.
* Actively participate in creating an open culture within the team, where concerns and difficulties can be discussed safely and respectfully.
* Speak up if exposed to incivility between colleagues, listen to concerns and collaborate on solutions to improve civility and respect.
* Support the team and services to create a positive environment for Just and Learning Culture and participate in Just and Learning Culture events.
Training & Development
* Attend a one day Just and Learning & Civility and Respect training workshop.
* Be an ambassador for Just & Learning and Civility & Respect following the training, positively advocating the just and learning culture within your team.
* Support your team to create a positive environment for Just and Learning Culture and participate in related events.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across the region. Mersey Care offers specialist inpatient and community services, high secure mental health facilities, and is committed to "perfect care"—safe, effective, positively experienced, timely, equitable and efficient. Flexible working requests will be considered for all roles.
This job description is intended as an outline indicator of general areas of activity and will be reviewed in light of the changing needs of the Trust in consultation with the postholder.
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