Job Title: Passenger Assistant (Grade 5)
Location: Huddersfield, HD1
Contract Type: Full-Time, Temporary (3 months)
Start Date: September 2025
Pay Rate: £12.85 per hour
About the Role:
We are looking for a dedicated and caring Passenger Assistant to join our transport team in Huddersfield. This full-time, Grade 5 role involves supporting children with special educational needs and day care clients during their journeys to and from school or care centres. You’ll play a key part in ensuring passengers travel safely, comfortably, and with dignity.
As a Passenger Assistant, you’ll work closely with drivers, parents, schools, and care providers to deliver a reliable and compassionate transport service. You’ll be responsible for assisting passengers with mobility challenges, administering emergency medication when needed, and maintaining a calm and supportive environment during transit.
Key Responsibilities:
1. Ensure the safety and wellbeing of passengers throughout their journey.
2. Assist with boarding, seating, and disembarking, including the use of ramps, lifts, and safety restraints.
3. Respond to medical needs, including administering first aid or emergency medication.
4. Communicate effectively with parents, carers, and school/day care staff.