Responsibilities
* Ensuring the local ICT systems run smoothly to support teaching and learning in Oasis academies.
* Detecting, diagnosing and resolving errors.
* Providing on‑site tech support for day‑to‑day issues as they arise.
* Training and upskilling local academy staff on the use of IT.
* Being willing to travel to academies within the local cluster to provide support in person and remotely as needed.
Qualifications and Skills
* Outstanding customer service skills.
* Exceptional communication with all colleagues.
* Driven, proactive and self‑motivated.
* Excellent problem‑solving ability, able to identify and act on solutions swiftly.
* Ability to manage changing priorities in a dynamic environment, reprioritising as needed while maintaining top‑quality customer service.
Salary
£30,288 – £32,070 per annum (Permanent).
Benefits
* Commitment to continuous professional development, with opportunities to develop technical expertise and advance your IT career.
* Generous holiday allowance: 26 days rising to 31 days with continuous service, plus 8 bank holidays and personal leave for life events such as moving house or marriage.
* Lifestyle benefits, including discounts on gym memberships, food shopping, and access to health and dental cover.
* Excellent Local Government pension scheme and 3× annual salary life cover when enrolled.
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