We are seeking a casual Receptionists to join our reception teams at our hotels in central Telford (Holiday Inn and International Hotel).
Employed on an as and when required/zero hours basis as to business requirements, flexibility is essential as the role will include shifts on weekdays, weekends and bank holidays.
Responsibilities include:
* Carry out all Hotel Reception duties to brand standard
* Ensure that all internal and external messages received are passed on accurately and as quickly as possible
* Deal with credit transactions in accordance with company policy
* Deliver exceptional customer service
Skills/Experience Required:
* Experience of working in a Hotel Environment
* Knowledge of using Opera Reservations system (desirable)
* Proficient in Microsoft office packages
* Experience of handling cash/credit card transactions
* Exceptional customer service skills
* Ability to multitask
* Willing to learn the use of new software packages used by the company
Benefits:
* Up to £12.21 per hour
* Free leisure club membership*
* Reduced rates at thousands of hotels worldwide*
* Ongoing training and development to suit your career choice
* Access to exclusive discounts with various retailers, travel companies, theme parks, cinemas and more
* Free on site parking
* Free & confidential 24/7 employee support helpline to help you deal with whatever life throws at you
(*Subject to a qualifying period)
Southwater Event Group comprises of 3 hotels (Holiday Inn Telford-Ironbridge, International Hotel Telford, Ramada Telford-Ironbridge), Telford International Centre and Stagecraftuk events production.
If you are not contacted within 3 weeks of submitting your application, you may assume you have not been selected for interview. Due to the volume of applications we receive, a letter of regret will not be sent to you.
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Job Types: Part-time, Zero hours contract
Pay: Up to £12.21 per hour
Ability to commute/relocate:
* Telford TF3 4EH: reliably commute or plan to relocate before starting work (required)
Experience:
* hotel customer service: 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person