Job title: Quality Controller
Department: Activate Accident Repair
Location: Mildenhall, IP28 7AS
We’re looking for a Quality Controller to be part of our success story.
**Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies.**
Great career development opportunities – grow with us.
About the role
To provide first-class quality control for all vehicles moving through the bodyshop, acting as a final point of sign-off before their return to the customer.
Key responsibilities
* Work with the AAR team to ensure all body repairs and paintwork meet defined quality procedures.
* Visually inspect all vehicles in line with the provided job card.
* Highlight quality issues and liaise with the workshop controller to ensure re-work is delivered in a timely manner.
* Accurately complete all quality control documentation to AAR standards.
* Meet bodyshop set targets, e.g., 10 vehicles per day.
* Adhere to all BS10125 standards (TBC).
* Work with the site’s receptionist to ensure all vehicles are returned to customers within agreed SLAs.
* Maintain awareness of all Health & Safety requirements and lead by example.
Skills and experience
* Experience of working in the repair industry, vehicle legislation, and trade practices.
* Knowledge of the repair process.
* Attention to detail.
* Confidence to highlight issues constructively and explain the repair process in simple terms.
* Ability to work under pressure and drive high performance in others.
Benefits
* 33 days holiday (including bank holidays).
* Personal health cash plan – claim back the cost of things like dentist and optical check-ups.
* Enhanced maternity/paternity/adoption/shared parental pay.
* Life assurance: three times basic salary.
* Free breakfasts and fruit.
* Birthday surprise for everybody!
What you can expect from us
At Activate Group, looking after team members is a major priority. Whether you're at our Halifax or Peterborough offices, one of our AAR sites, or working from home, we'll support your success.
From health and wellbeing benefits to rewards like employee of the month, and perks like free fruit and cereal, we value our team members.
A bit about us
Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ over 900 team members nationwide.
We work with some of the UK's largest fleets and insurance companies, supporting drivers involved in road incidents at our contact centres in Halifax and Peterborough.
We manage every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops and through a UK-wide network of independent repair partners.
Our purpose is to make someone's bad day better, guided by our values: accountability, continuous improvement, and teamwork.
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