Overview
Assistant Market Underwriter: Cardiff at Zurich Insurance. This role is available on a part-time, job-share or full-time basis (Monday to Friday). Location: Cardiff (Hybrid working, minimum 50% office based). Closing date for applications: 22 September 2025. The position is expected to commence in November 2025.
Join our growing team and help shape the future of UK small and medium-sized businesses. As an SME Insurance Underwriter, you’ll work closely with broker partners to deliver insurance solutions that support businesses providing everyday products and services. We’re looking for people with some insurance experience who are committed to putting customers first. You’ll receive full training and ongoing support to help you thrive in your role, with a team that values collaboration and customer-centricity.
What you’ll be doing
* Analysing and underwriting new and existing business for SME clients.
* Building relationships with brokers and intermediaries through live chat, phone calls, and our trading platform.
* Providing an outstanding service experience for both customers and stakeholders.
* Managing your own workload while supporting colleagues to achieve team goals.
* Taking ownership for delivering quality, timely insurance solutions.
* Sharing ideas for improvement to help the team work more efficiently.
* Adapting to change and thinking creatively in a fast-paced environment.
What we’re looking for
* Knowledge or understanding of underwriting.
* Strong analytical and critical thinking skills to assess risks and make sound underwriting decisions.
* Excellent communication skills and confidence in making decisions.
* A keen eye for detail and a willingness to challenge processes to improve outcomes.
* Flexibility to adapt your approach to different situations and workloads.
* Strong organisational skills and the ability to prioritise while keeping the customer at the heart of what you do.
* A team player who’s ready to learn, grow, and support others.
What you’ll get in return
Zurich offers a wide range of employee benefits so our people can choose what fits their life. Benefits include a 12% defined non-contributory pension scheme, annual company bonus, private medical insurance, and the option to buy up to 20 additional days or sell some of your holiday. Further information is available through the Employee benefits page.
Who we are and our culture
At Zurich we aspire to be a responsible and impactful global insurer. With over 55,000 employees in more than 170 countries, we’re a long-standing player in the insurance industry. We’re committed to diversity, inclusion, wellbeing, training, and development, and we encourage candidates to let us know of any reasonable adjustments needed during the application process.
We’re passionate about supporting employees to help others through volunteering and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK.
So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: General Business
* Industries: Insurance and Financial Services
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