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Facilities patient experience manager | tameside and glossop integrated care nhs foundation trust

Ashton (BS3 2)
Tameside and Glossop Integrated Care NHS Foundation Trust
Experience manager
Posted: 20 October
Offer description

Facilities Manager

Band 7 – 37.5 hours per week. Fixed term – 12 months / Secondment opportunity.


Overview

The Facilities Manager holds a critical leadership role in shaping and delivering strategic improvements that enhance the patient experience and support the broader objectives of the Trust. This position ensures that all facilities services are delivered efficiently, safely, and in alignment with the Trust’s values and long‑term vision.


Key Responsibilities

* Provide strategic leadership and operational oversight of Portering, Patient Transport, Transport, Laundry and Domestic Services, ensuring patient movements are prioritised and responsive, and that cleaning services consistently meet the Trust’s obligations under the National Cleaning Standards.
* Provide a rapid response cleaning service, ensuring swift resolution of infection control outbreaks and major incidents.
* Ensure efficient, safe, and patient‑focused service delivery.
* Promote a values‑driven team culture of performance and collaboration.
* Define clear responsibilities for operational managers, ensuring appropriate staffing, skill mix, and use of technology to match service demand.
* Act as subject matter expert for soft FM, ensuring compliance with NHS standards and consistent service delivery.
* Conduct timely appraisals and manage performance, absence, and conduct in line with Trust policies.
* Lead service improvement projects and collaborate with internal and external stakeholders.
* Manage recruitment, selection, and development of staff to ensure optimal staffing levels and skill mix.
* Conduct appraisals, manage absence/performance, and support staff development.


Values & Behaviours

* Compassion
* Accountability
* Respect
* Excellence


Diversity & Equal Opportunity

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.


Benefits

Flexible working, 27‑33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.


Application

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.


Closing Date

This advert closes on Tuesday 28 Oct 2025.

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Home > Jobs > It jobs > Experience manager jobs > Experience manager jobs in City of Bristol > Facilities Patient Experience Manager | Tameside and Glossop Integrated Care NHS Foundation Trust

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