Ready to find the right role for you?
Salary: £32,000 per annum plus annual bonus
Hours: 40 hours per week, Monday to Friday (some evenings and weekends required) 08:30-17:00 standard hours
Location: Frettenham, nr Norwich. Some travel required.
Please submit a 1 page cover letter and a 2 page CV if you are interested in this role.
This role is engagement focused supporting a key contract in Norfolk, but has responsibilities for 3 other contracts across the Midlands and North West, so it is best suited to someone who is willing to travel occasionally.
When you see the world as we do, you see the chance to help the world take care of its resources, and make it a better place for everyone to thrive. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
This is an excellent Education, Communications and Outreach (ECO) opportunity for someone who can demonstrate great project management skills, alongside a passion for sustainability and community engagement, and a real desire to deliver social value.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. So whether you are an experienced manager looking for a new opportunity, or you're a lead officer interested in taking your first step into management, we want to hear from you.
What we can offer you:
* Salary range starts at £32,000 pa, and is dependent on experience
* Eligible for an annual performance bonus of up to 15% salary
* Car or allowance £4800 per annum
* 25 days of annual leave
* Access to our company pension scheme
* Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
* One day's paid leave every year to volunteer and support your community
* Discounts on everything from groceries to well known retailers
* Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing:
As a Communication and Engagement Lead you will develop and deliver community engagement and service improvement projects across Essex and North Hertfordshire, changing resident behaviours to reduce waste and increase recycling, ensuring projects are delivered to a high standard, demonstrate measurable results and meet agreed timelines. The Local ECO Lead will be supported by an Area ECO Manager, sharing best practice and expertise with colleagues across a fantastic, award winning national ECO team.
* Build strong relationships with our client (Broadland District Council) and Veolia colleagues across all 4 contracts, quickly responding to queries and providing solutions to maintain a high standard of service.
* Support the Veolia Broadland team and provide occasional ECO support to 3 further contracts (Wyre, Chesterfield and Stafford) as needed.
* Drive the ECO performance of the contracts through effective project planning, and a bespoke community engagement approach
* Deliver a programme of strategic social value initiatives across local employment, community and staff engagement, and our funding programme for local communities.
* Identify good news stories and feed them to the regional external engagement team, as well as working closely with this team to showcase our expertise in behaviour change and social value delivery across digital channels and press.
* Work closely with the Veolia senior team to develop and deliver internal communications campaigns.
* Responsibility for the 'business as usual' outputs of the team, including management of the contract ECO team budget.
If you love developing relationships, delivering social value, and engaging with residents, local authorities and frontline teams, then this is the role for you.
What we're looking for:
Essential:
* Project development and management.
* Budget management
* Experience delivering behaviour change and/or community engagement techniques and analysing results.
* Superb written and verbal communication skills including presentation skills.
* Experience of building strong stakeholder relationships.
* A passion for sustainability and the environment.
Desirable:
* Recycling & Waste Industry knowledge.
* Understanding or experience of working with local authorities.
* Understanding of the social value sphere
* Experience of visual and textual content production across multiple formats.
* Advanced understanding of data management and analysis.
* Understanding of PR, social media, social advertising and digital communications.
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.