Job overview
To provide high quality efficient administration and clerical service to all inpatient areas, staff, visitors and patients.
Main duties of the job
Main source of administrative support for the ward team.
Admit patients onto the units / ward using patient administration system
Greet visitor’s face-to face and respond to requests for basic information. Accurately and promptly carry out the delegated tasks as directed by the ward team who is
professionally accountable for the delivery of care.
Respond correctly to clinical emergencies to ensure the patient receives appropriate care.
To organise additional services for patients as required, such as interpreters and transport
Answer and take note of all incoming calls to the ward/clinical area, relaying queries, and
messages as appropriate to the clinical staff.
To facilitate good communication with other wards and departments involved in patient
care or ward/departmental functioning.
Participation in the baby abduction drills (where appropriate)
Working for our organisation
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£ billion, million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.