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Co-ordinator – mediation service

Stockport
Together Trust
Service
Posted: 20h ago
Offer description

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Client:

Together Trust


Location:

Stockport, United Kingdom


Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

dd59cf796975


Job Views:

5


Posted:

19.08.2025


Expiry Date:

03.10.2025

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Job Description:

Package Description:

We have a rewarding opportunity for a Co-ordinator – Mediation Service to be part of our Special Educational Needs & Disability (SEND) Mediation and Disagreement Resolution Service (MDRS) based in central Stockport.

This position is part time and for a 12-month fixed term.

The MDRS are SEND specialists providing a neutral and impartial SEND mediation service. They deliver high-quality, professional, responsive, approachable, and supportive services.

The Together Trust is one of the North West’s leading charities, offering care, support, and education to children, young people, and adults. We are a not-for-profit organization, reinvesting all proceeds into supporting our community.

Salary: £16,815.00 per year (pro-rated from £24,700.00), with an hourly rate of £12.67.

Hours: 22.5 hours per week, flexible, with the Service Manager, Monday to Friday.

Location: Hybrid working—combination of 1-2 days at the Newbridge Centre, Cromer Street, Stockport SK1, and home working. Applicants should reside within reasonable distance of Stockport.

Our Mediation service supports families or individuals in disagreements regarding a young person’s education and healthcare plans, facilitating positive outcomes.

As a Co-ordinator – Mediation Service, you will be the first point of contact for families and young people seeking support. You will provide administrative support, mediation advice, and detailed notes, in line with SEND legislation and guidance.

About you:

* Experience working with families of children with special educational needs, with excellent communication and interpersonal skills.
* Organized, methodical, and a supportive team player.
* Proficient in managing databases, spreadsheets, and information for management and contractual reporting.
* Ability to communicate effectively with diverse audiences, including colleagues, parents, Local Authorities, and professionals.
* Good knowledge of Microsoft applications and experience with databases.
* Capable of prioritizing work, managing deadlines, and handling confidential issues sensitively.
* Adherence to GDPR and other administrative duties as needed.

Can you make a direct impact on supporting families and colleagues, making a difference?

Benefits include:

* 27 days annual leave plus bank holidays, increasing with service.
* Generous pension scheme and death in service benefits.
* Occupational sick pay and family-friendly policies.
* Discount platform, Blue Light card eligibility, and being a real living wage employer.
* Referral bonuses, training, development, and long service awards.
* Wellbeing initiatives, including Mental Health First Aiders and weekly yoga sessions.
* Access to Employee Assistance Programme.

To learn more about this role, view our Job Description. If interested and qualified, apply now. For questions, contact us at [emailprotected]. Early applications are encouraged as the advert may be removed before the closing date.

Note: We currently do not sponsor visas but welcome applications from those with the right to work in the UK.

We are committed to diversity and equal opportunity and welcome applications from all backgrounds, including those with lived experience. We will support reasonable adjustments for disabled applicants. Safeguarding and DBS checks are part of our recruitment process.

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