SuperCare is looking for a skilled and experienced Deputy Manager to supervise the operations of a new residential children's home in Ilford. This role entails closely collaborating with the Registered Manager to oversee the current workforce and resources, ensure the well-being of young people, and meet the service's goals. Duties include filling in for the manager when needed, assisting and supervising staff, interacting directly with young people, addressing child protection issues and complaints, working with professionals for the best results, and managing resources and finances accurately. Main Purpose of the Job: To work alongside the Registered Manager to manage the service's existing workforce and resources, as well as to promote and safeguard the welfare of the young people in our care. To assist the manager in achieving the aims and objectives of the Statement of Purpose. To deputize in the absence of the Registered Manager. To support and manage the staff to enable them to meet the needs of the young people. To undertake direct work with young people as appropriate. To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve the best outcomes for young people To ensure that resources are allocated appropriately, and financial records are accurately maintained Person Specification: A good standard of literacy and numeracy NVQ 3 / Level 3 Diploma in Residential Childcare (or equivalent) Residential Experience Team Building and Supervision Skills Ability to communicate both verbally and in writing Understanding the needs of young people who have experienced trauma including managing challenging behaviours Good organizational skills As we work with vulnerable young people you will need to complete a job application form with a self-disclosure before we can invite you to an interview. Requirements for DBS reference checking will be undertaken in line with government regulations, and safer recruitment best practice. Benefits: Smart Casual dress Free food Flexible schedule Subsidized parking Fantastic bonus scheme Benefits package Schedule: Monday to Friday 9am - 5.30pm (flexibility to cover other shifts when necessary) Holidays On call duty shared with other managers over weekends INDMP